billing cycle
Cant get thru to Telus right now so maybe someone here would know. My billing cycle ends on November 10. I cancelled TV and Internet on October 13 to be effective end of billing. Yesterday i contacted...
View ArticleOutage in maple ridge today
Anyone know the cause and resolution of the outage that happened in maple ridge? From 7-9am I had random packet loss to the gateway and Google DNS etc, then finally lost all IP but maintained DSL sync...
View ArticleTelus: single-parent on low income/disability, $9.95 month internet
Many get left behind in the digital world and using the library can be tedious month after month. Plus idiotic schools/teachers demanding having a computer and Internet to do school work and basically...
View Article[AB] High Speed? What High Speed?
I have been waiting for years to get a decent Internet Speed in Ridgewood Heights in Lethbridge(pretty affluent area). Every time I call I am told the same thing, no plans for upgrading the service. I...
View Article[BC] Fibre Optic Upgrade this Wednesday Suddenly Cancelled
We had Telus Fiber Optic installed in the 100 suite complex I live in several weeks ago. Recently a person had it upgraded in their suite successfully . My notification came through again this week end...
View ArticlePeering issues with Shaw today
C:\Users\Mango>ping speedtest.shaw.ca -n 10 Pinging speedtest.glb.shawcable.net [64.59.136.151] with 32 bytes of data:Request timed out.Reply from 64.59.136.151: bytes=32 time=202ms TTL=247Request...
View ArticleActiontec V1000H Firewall Question
I'm trying to enable the firewall to pass icmpv6 echo-requests. Stealth mode is disabled and the firewall is set to medium, which supposedly will allow incoming icmp echo-requests to pass. I can ping...
View ArticleE-mail about Network Upgrades in my area:
I received an email today from Telus about network upgrades in my area. I wasn't having slowdowns or ping issues, so I don't know how it benefits me. Has anyone else received one of these before? I'm...
View Article[BC] Troubles signing up
After attempting to sign up for TELUS Internet 150 to get away from Shaw's horrible internet service and pricing, we're about ready to give up. I'm not sure what others have encountered, but we've had...
View ArticlePureFibre/TV/150 -- Home wiring question (and others)
Moving to Calgary. Confirmed with Telus that our new house is PureFibre-capable. Need some help, please! Before we move-in, we're having the house wired with Cat5. I want to run two cables to every...
View Article[ALL] Best settings for gaming on Actiontec V1000H?
I am on Telus 25 down, 5 up plan and it is absolutely horrible for gaming! Even worse than Shaw. Is there something that needs to be fixed in the router settings that I am missing? Or is it time to...
View ArticleWebsite finally told me 150/150 is now available at my address...
Call Telus to set up an install, they proceed to tell me that 50/5 is all they can offer me at this time, fiber is in the area but being rolled out in a phased manner. They will let me know soon when...
View ArticleActiontec status errors/hpna
I'm not an expert by any means but I think I see problems in the images. If someone could tell me if there is a problem or if I'm just crazy it would be appreciated!
View Article[BC] Telus ONT - use different ports for Optik and own router?
Hello, My area is finally eligible for fibre, and my install is scheduled. Currently, I have the Telus Actiontec 2200H serving my Optik STBs, and a pfSense router (with a separate external IP) bridged...
View Article[TV] CraveTV added to TMN Combo HBO Combo Nov 13 2016
Instant subscription to Crave TV, without having to bother calling in and paying extra. That's so nice... :p https://www.telus.com/en/bc/support/article/optik-tv-service-updates Posted Nov 1, 2016 TMN...
View ArticleLooking to upgrade set top boxes..
Hi all, I have 100mbps DSL, 4 CIS330s, and whatever the non-4K PVR is. Modem is a 2200, bridged. Port 1 going into Ubiquity gear for most of my devices, port 2 going into another switch that goes...
View Article[TV] OptikTV with Netflix 4K now available
OptikTV and Over The Top apps: For those times when a Cable/IPTV box is much easier to the end user, than setting up a dedicated computer for your streaming enjoyment. Internet subscription required...
View Article[AB] Inside knowledge of new fibre expansions?
I live in the Huntington/Beddington area in the NW side of Calgary. I'm currently only limited to 25MB internet and there is nothing Telus says they can do to increase my speeds in my area at this...
View Article[BC] Telus PureFibre 250/250 speed results [Vernon, BC]
A while ago I saw a post asking for results of 250/250. Thought I would post since I've had it for a couple weeks now. Seems I can only post results from DSL reports speed test so here it is:
View ArticleSMTP settings - IPhone 5
I have home Telus Internet and use telus.net email addresses on my iPhone 5. When I am at home or out and about in my city using wifi (do not have data plan), I can send and receive emails fine. Right...
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