[AB] Unprofessional fiber install
Is this is how Telus is rolling out fiber? They just run the cable over top of the shingles for 25 feet, loop it around a vent stack, and around an eavestrough nail, and over the side of the house?...
View ArticleJunk email no longer has modified subject
Since September 2, the junk email I receive no longer has a modified subject, so I can't use filters to remove it from my inbox. If I use Webmail I see that it was correctly filtered to the junk...
View Article[AB] SE Calgary (Riverbend/Ogden/ Quarry Park) outage
In case anyone else is affected, there was a fiber cut at Glenmore tr and Ogden road. Just spoke to the techs on site and it sounds like it could take till tomorrow (or longer), as they are still...
View ArticleTelus fibre towns list, as of Sept 17 2016
Some of these are still to be built/mapped Sept 2016, updated this list, added towns https://www.dslreports.com/forum/r30986416- Edit: The Fibre optical Network Terminal (ONT) is the Telus modem. You...
View ArticleWEB6000Q 2.4 dropping?
Hi guys, got the WEB6000Q extender and been using it at my house and my parents. The 5ghz has been solid, but 2.4ghz seems to stop working after a while. It will broadcast, but can't connect. Anyone...
View ArticleAnyone get the loyalty Email?
Got an email from Telus a few days ago. I am a 15 year subscriber. Basically, if I want to lock into a two year deal, I can get a free tablet, or $200 visa gift card. They will also drop the price of...
View Article[AB] Calgary Fiber
I was just told my Marlo from web customer service that Calgary is next in line for fiber, in 2-3 months and will be complete in 2-3 months (complete coverage). Any truth to this?
View Article[ALL] VDSL2 Profiles
I am in an Extended Reach Area. Here are my stats: Line Rate: 32768 Kbps 3178 Kbps Attainable Line Rate: 33448 Kbps 3472 Kbps SNR: 5.9 dB 6.6 dB Attenuation: (DS1)23.8, (DS2)69.4 dB (US1)10.4,...
View ArticleAdding additional optik receiver
I have been an optik customer for several years. I originally took the 2 free box deal for contract several years ago. I am now off contract. I have purchased an additional TV and was wondering if...
View ArticleTier1 has lost access to Tiers 2-3
The new "Telus v2" team seems to have lost access to calling anyone on the technical support side above them, delegating the issue to truck rolls. The reason for my call was the Telus DHCP server on...
View ArticleHow accurate is Telus BW meter
How accurate is Telus BW meter? My family uses 450-500GB a month measured with tomato router. Was going to sign up with telus50 and would get 450gb.
View ArticleIPv4 / IPv6 MTU
While I was using ICSI Netalyzer to troubleshoot why I can't access mail.yahoo.com over ipv6, I noticed that there seems to be a MTU fragmentation issue. What is the supported MTU for ipv4 and ipv6?
View Article[AB] Telus ONT
Does anyone have a picture or dimensions of the current ONT that Telus is supplying with their Fiber service? I am currently building a new house in an older area and the website says 150/150 is...
View ArticleOptik 4K PVR
I have it on good authority that the 4K PVR will be released on June 29. It will have a cap of 28 Mbps and each 4K stream will take up 22 Mbps of that, HD will require 6 Mbps. I'm assuming that you can...
View ArticleOn bloody hold
Needed to call Telus today and have been on hold for close to an hour and still waiting, come on Telus how about a call back feature. What kind of an amateurish company are you? Not amused ...
View ArticleHas Telus stopped blocking spam?
I've noticed a huge increase in spam in my Telus email recently. Has Telus stopped blocking it?
View Article50m internet and optik
Hi, I have 50meg internet with optik on bonded. The modem syncs at 73meg. For some reason I can only record 3 HD. I thought you could do 5HD on 50meg? Any ideas?
View ArticleWireless PVR
We are upgrading our internet to 100 download and 20 up and we are getting the newest router (T3200) and getting our PVR replaced because it's not functioning well. Right now we can record three HD...
View Article[BC] Cancelling internet service: returning modem
The Philippines call centre says I MUST mail the modem back. I find that absurd. Is there a Vancouver or Metro Vancouver location listing where one can drop off the modem?
View ArticleInstaller cable gore, and no slack to fix
No matter the provider: Oh the joys of not personally supervising an install to avoid trashing the inside wiring. Saw a video the other week of a DirectTV install that they came in through a closet...
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