[BC] 3 story building wired for fiber.... but no service available?
Bit of a weird issue here... will try and keep it short. I'm in Vancouver in a cluster of rental apartment buildings. Basically several 3 story apartments grouped together. A little over 18 months ago,...
View ArticleTelus Bundle Discount to be discontinued Jan 21 2018
At least it's not a price increase... /sarcasm https://www.telus.com/en/bc/support/article/internet-service-updates Bundles Discount discontinued Posted December 21, 2017 As of January 21, 2018, the...
View ArticleEmployee Discounts Discontinued March 1st 2018
Have just spoken with Chat Telus regarding the bundle discount being discontinued and she wrote that also all employee discounts will be discontinued March 1 2018. Now whether she is correct ????
View Article2.4GHZ stopped working on both T3200Ms
So I had a power outage and tried to reconnect my T3200 which was sitting at 31.164L.10 and 5GHZ worked fine but not 2.4GHZ, so I tried to factory reset etc, change SSID , forget devices but everytime...
View Article30% Decrease in DL & UL Speeds on TELUS Fibre since late Nov. 2017
Long time lurker on these forums, first time poster. Huge thank you to many of you for all the time and Q&A you put into this place. It's helped me SO many times! I have had TELUS Fibre internet...
View Article[ALL] Telus buys AlarmForce west (connected home)
Bell bought the company AlarmForce https://www.alarmforce.com/ of 100,000 customers, then sold off the west portion (BC, AB, SK) of 39.000 customers to Telus. Big data keeps growing, and for those who...
View Article[BC] Upgraded from Telus15 to 25 with new T1200H router
I am sure this was discussed many times, but I can’t make it work. Had it all working nicely with old dinosaur Thompson modem and DIR655 router. Could access my NAS from outside, but Internet speed was...
View ArticleInternet 75 now available
Base rate is $80 bundled, $83 unbundled. 75 down, 15 up, 550gb cap. Nothing will be on telus.com for a few weeks but it can be ordered now. Internet 100 was suspended about a month ago and I'm not sure...
View ArticleMascon price increase March 2018 (Telus subsidiary)
As Mascon is a subsidiary (Jan 2017) of Telus, might as well post their prices increase. Mascon was expanding with fibre to the home before the Telus buyout, and is still continuing to deploy fibre....
View ArticleTelus Bundle Discount to be discontinued Jan 21 2018
At least it's not a price increase... /sarcasm Edit: Telus has clarified the bundle discount discontinuation. New version https://www.telus.com/en/bc/support/article/telus-bundle-discount-rate-changes...
View Article[ALL] TELUS - Where did 950/250 Internet Go?
I can't seem to find these any more, are we taking a step backwards? I don't get it. Is TELUS still offering these packages or did they remove them?
View ArticleSwitching internet speed during 2 year term
I'm getting telus 75mbit up/down in a couple of weeks on a 2 yr contract. Am I allowed to go up to 150 up/down and then back down to 75mbit if I don't want the higher package when on the 2 year contract?
View ArticleInternet 75 - Blocky video
Haven't noticed it before, but recently have noticed that video is occasionally blocky. It doesn't happen all the time, but in bursts. Using telus speedtest, I'm getting around 74-75 Mbps download....
View Article[BC] Disappointing service
I don't know if anyone else has had issues with Telus fiber installs, but I'm on the verge of switching over to another provider at this point. Back in the beginning of January, I made a call to have...
View ArticleFiber "FIFA" (?) vs Falcon (?)
So this is really 4th hand information I'm trying to make sense of. A mother of my kid's friend overheard a discussion between her husband and his friend, who is a Telus technician of some sort. I...
View ArticleFibre availability map
Telus used to have regional maps with progress build/roll out with future dates of areas to come online. Any one know if Telus is sill publishing this info?
View ArticleWEB6000Q - Wifi Extender - has to be via Etherrnet
So this extender has to be connected to T3200M via Ethernet, cannot be connected witlessly? I am missing the point of having it side by side where both show same speeds, whats exactly is the extension...
View ArticleAre these modem line stats "normal"?
The connection is 75 Mbps bonded. I'm wondering specifically about the following: Retrains Loss of Signal Link Failure Unavailable Seconds Near End CRC Errors Near End RS FEC I had Telus at my home to...
View Article[AB] Telus 150 Monthly Transfer Cap
I'm getting Telus 150 installed today and I'm a bit curious to hear what everyone else has to say about the monthly transfer cap of 1TB. While ordering my new internet, the Telus rep on the phone told...
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