Sporadic loss of bandwidth in the Smithers area
As of today, residents in the area have noticed that all bandwidth will drop off for some time and then come back up again. Seems to be happening every few hours. At first I thought it was myself, but...
View ArticleTelus 50 with Actiontec V1000 and V2000
I have optik tv and 15mb Internet. I also have the ALU so I have a my optik running on V1000 and the internet on the ALU. In my area, I can only get the Telus 50 if its bonded which will have to use...
View Article[AB] Telus won't activate available ports for upgrade to 50Mbps
For the past few years we have been calling Telus to upgrade our Internet from 6Mbps to 50Mbps since this service is available in the area (Cold Lake). The last time we called Telus they sent down a...
View Article[BC] Telus 25 hardware
Hello, I'll be soon upgrading from Internet 6 to 25, and would like to know if there is a specific device I should ask for to use with my own E4200 router. Looking at the Telus website, it looks like...
View Articleerror rate
I have a question: On my router there is the Xdsl information and there is a 30 Minute Near End FEC Interleave and a 30 Minute Far End FEC Interleave section. My 30 Minute Far End FEC Interleave is...
View ArticleTelus port blocking question
Hi, I am currently a SHAW customer and have been for many years but lately have been thinking of getting Telus 50 or 100 if available in my area. Mainly IÂ’m interested in the upload speeds more than...
View Articlev1000h max number of 16 wifi devices?
Hi, first post here. I've done a search but can't find any reference to this, possibly because most users don't generally have 12 people in their houses. My friend who runs snowboarding tours currently...
View ArticleUpgrading from 3mbps to 6mbps
Hi Everyone, I've been stuck on 3mbps for years in Salmon Arm. Luckily Telus has been upgrading our entire town with fiber the last few months. According to Telus I now qualify for 50mbps, yay! I...
View ArticleChannel Guide
When using the Telus TV Guide is there an option to increase the scrolling speed?
View ArticleTelus Actiontec v2000h memory dump?
Hi all, I'm new to this site but am up to speed with the subject material. I just had the Telus tech over this afternoon to swap my v1000h for a v2000h to accomodate my upgrade to 50Mbit service. Much...
View ArticleV1000h features
How would I access additional features on the v1000h such as the HPNA settings or the QoS settings?
View ArticleFinally Optik 50!
Very happy was bored at work today so I checked my address and Optik 50 was now showing as available! Tech coming on Sunday to run my second line and to up my RV from 2hd/1sd to 3hd/1sd So very happy...
View Articlespam control
Has Telus made changes to their email spam control? I use a third party account to control spam, so I really do not need Telus spam control. The settings on my email account were to flag spam and...
View ArticleActiontec V1000H has 3 SSID's --- What the ____ is that about???
My Actiontec V1000H has 3 SSID's. The Firmware Version is "31.30L.57". How can I be sure that only the SSID that I chose is broadcasting and the other 2 are disabled or secured?
View ArticleHigh ping inside telus network
I've been trying to figure out why my ping has gone all over the place this last week. I play League of Legends quite often, and usually ping ~70ms to the servers. Last week or so I've been pinging...
View Article[BC] Slower
We are on the Optik 50/10 we used to get 50 Mbps download, but now when we run tests, local, throughout the Province and outside the Province we rarely see 50 Mbps. Are speed is any where from 20-35...
View ArticleIPTV and wireless boxes
I was pondering on the Telus IPTV, for our next location in life..... Yes. I know. Non-sanctioned setup. Is it possible to use a dual-band(simultaneous) router(2.4Ghz/5Ghz) with the Telus wireless...
View ArticleWifi Extender
I received an email from Telus today regarding some changes they've made. In the email regarding the internet, it listed all of this: "Thank you for continuing to trust TELUS with your home services....
View Articleis telus 50 good enough for my needs?
im currently with shaw high speed 20 , basic phone and basic cable paying about $ 110 after tax i want to get rid of cable tv and phone and only getting internet. I will be getting ooma voip phone. I...
View Article[AB] V1000h error while logged into GUI
I have been seeing this error for the last 2 days Modem Configuration Thank You! Another management entity is currently configuring this unit. We'll take you back to the page shortly. I looked up on...
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