[ON] Porting mobile number
Hi Guys, Is it still the case that if you port your mobile number (Telus - No Contract to Fido) that i will be charged for 30 days of no service once the port is initiated? Also is there any benefit in...
View Article[TV] Optik TV/Mediaroom acessability.
Hi. I love the Optik TV system. However I have had rare vision problems my entire life that make reading text on my TV from my couch a pain. Could Telus add large font size? Could any Telus employees...
View Articlerouter nat
When ever we try to play online games on the xbox 360 I must reset the router 5-6 times before it will open the nat, it is a real pain. Before someone says it must be the xbox let me say we never had...
View ArticleCharging for upgrades ?
Without being told there would be a charge. Did any of you receive a bill for $85 for upgrading in an apartment block from 25 mbps to 50 mbps?
View Article[AB] Upgrading to 50mbps
So I got a call from Telus while I was at work today telling me that they were sorry but that my scheduled appointment for Friday to upgrade to 50mbps had been cancelled because the hardware out here...
View ArticleTELUS HD-PVR (CIS-430) - Is 1080p output possible?
Is it possible for the CIS-430 to broadcast in 1080p via a future software update? I have a 1080p TV, but have the video set to 1080i because as it stands right now, 1080p output isn't available.
View ArticleADSL2+ to VDSL2 upgrade
I have a non techy friend who is currently using Optik 15 with 1HD/3HD. She is currently using the Actiontec V1000H modem. I checked the modem and she is syncing at 19mbps on ADSL2+ with good line...
View Article[BC] (Recent) Severe Issues with Pixelization/Choppiness
I just came back from a week vacation (starting on Dec 8) and when I started watching some of my recorded shows, there were severe cases of pixelization, choppiness, or the screen freezing up for a...
View ArticleProblem with small uploads killing my connection
Happy New Year everyone. I am hoping that someone in this forum can help with some problems which I have been having with my Telus Internet service for a number of weeks. I am on the 15Mbit plan...
View Articleterrible service
lets say your a higher paying customer you want an appointment right away but they are all taken, telus has and appearently still does pull appointments from a lower paying customer to give to the...
View ArticleNot sure if right forum -- Are Cell phone questions permitted here?
My friend bought a: Telus prepaid S3 Mini brand new never activated bought from Futureshop. It is carrier locked to Telus, he needs to unlock it to use with another carrier. How do we go about this. He...
View ArticleOptik TV. Red X troubles.
Yesterday randomly after my dad moved the PVR we got a red X on the screen with flashing link and recording lights. I booked for a tech for Thursday at 2PM. Eventually after leaving the PVR unplugged...
View Article[BC] Going back to Telus, oldschool house demark. Questions..
Wondering if anyone could give some information on what to expect in attempting to go with Telus 50 while living in an old house? As some background, I was one of the first on the old B.C. Tel MMG...
View ArticleAny suggestions for improving really erratic and slow DSL speeds?
My brother lives on an older farm in the Silverdale-Mission, BC area. If I run a speedtest, it might measure like 2-3Mbps DL and nearly a Mbps of upload. But the actual service is much more erratic,...
View ArticleActiontec V1000H Updated - ipv6 and more!
The Actiontec V1000H firmware just updated from 31.30L.57 to 31.121L.11 This update adds ipv6 support to the router, along with some more advanced options. Click here to view screenshots to see more...
View Article[BC] Zyxel VSG 1432: wireless can't see wired devices?
Telus recently upgraded me to the Zyxel VSG1432. After this change, I've noticed that wireless devices cannot connect to wired devices. For instance, my laptop on wifi cannot ping my VOIP phone adapter...
View ArticleActiontec WAN Ports / functional diagram
Hello, the Actiontec modem has two WAN ports, the DSL port and the Ethernet WAN port. Can both WAN ports be used at the same time, or are they either / or? Actually, even more useful would be to have a...
View ArticleNo throttling
It has been stated "Telus does not Throttle" on this forum. So they do not throttle, but do they call it something else because our bandwidth to the Xbox 360 is being limited. It barely meets the...
View Article[AB] New wireless set top boxes
I am curious if anyone has had the new wireless set top boxes installed from Telus? Other than myself... Here's the reason why. I have the 50bmps internet. It just flies, and I absolutely love it. I...
View Article[AB] Optik TV installs
Optik TV has been available in Lacombe for a while now but not all areas have received upgrades for Optik. Is there an installation time line or a schedule for areas?
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