Top tier internet crashes every night at 9:30
We cut the cord recently and now rely on Telus Top Tier unlimited internet for our entertainment needs. Soon after the technician installed a so-called 'upgraded' modem, we began losing our internet...
View ArticleNew AC Wifi Extender
as of august 25th telus is offering a new wifi extender called the WEB6000Q it supports ac curious if anyone has received it, and if so, experiences? 4X4 AC :O http://www.actiontec.com/330.html this...
View ArticleEmail Problem?
Anyone else having trouble sending email. It eventually goes, but it seems to take forever. As an example, I sent myself an email (should be the simplest and fastest): The email was formatted at Date:...
View ArticleTelus fibre Merritt March 2016
I see Telus is doing some updating on their site... Wow! The price for fibre internet, for the Merritt BC fibre rollout in March. $75 a month, 'regular price' for fibre 150. And see the screen shots...
View ArticleNew Telus PVR-IPV 6015
Does anyone have information or experience with the newest Telus PVR model IPV 6015? I saw a picture of it but cannot get any more information. Could it be the 4K compatible receiver(for future)? Thanks.
View Article[ALL] Fibre Optic install
Can anyone tell me if a gated community would have to pay for Telus to upgrade their lines to fibre, or does Telus do it on their own? We just got notice of this happening in our community and I am...
View ArticleTelus FTTH woes
I know there are some Telus employees on here that from time to time help out frustrated customers. If you are one of those people please respond and I will PM you my account details. Here is my issue:...
View ArticleTelus Fiber in Vancouver
Hello, does anyone have any information about the new fiber construction in Vancouver? I found the page at https://fibre.telus.com/vancouver/ and I tried to leave contact info for my condo but it says...
View Articlehttps://registerdevice.telus.com/ SSL connection issue
This is an issue exist for years: Access to https://registerdevice.telus.com/ (which I manage our business acount static IP) is always fails in Chrome and Firefox (Ubuntu Desktop) because of failed SSL...
View ArticleIPv6 connectivity
Hi All. I can ping IPv6 internally and the modem LAN side but nothing outside the LAN. Any ideas what to look at to try to fix this? The modem will ping & trace IPv6 from its test pages but I can...
View ArticleWifi extender showing inactive in router
I am having some issues with a wired and wireless stb for optik tv, when investigating and talking to a telus tech they wanted me to access the wifi plus, easy enough, went into the router to look up...
View ArticleConsidering Optik... want to understand affect on internet speed
Situation: 50 Mbps bonded service right now. Obtainable line rates ~ 53.9 Mbps and 52.9 Mbps. Question: If I add Optik to my account, does Telus provision my account for a higher than 50 Mbps speed to...
View ArticleALU Modem 3Ve.2010TEL function as a NAT Router
Got my hands on a few new ALU modems :) I didn't know these were able to be setup as NAT routers Did others here know this was possible?
View ArticleIPv6 with Actiontec T2200H
I have 50Mb/s bonded line. Telus provided Actiontec T2200H. If I enable IPv6 on T2200H it gets IPv6 WAN address with /64 and IPv6 Prefix or Delegated /56. It also gets 2 IPv6 DNS servers....
View ArticleSpeedtest.net server issues
so i thought i was having issues with my wireless turns out not to be honest i am having this issue to shaw and telus servers but teksavvy and skyway west servers are fine, took me a while to notice...
View ArticleUpgraded internet, upload rate cut in half
We upgraded from Internet 15 to 25 after talking to the Loyalty Department earlier this week and now speeds have gone from c. 16/4-ish to 27/2-ish. I tried phoning tech support, but that was an utter...
View Article[AB] TELUS Fibre Bonnie Doon Edmonton
I just moved house and lost my 50/10 service with TELUS. Best I can get in the new area is 15/1. If it's going to be that way for awhile I'll switch ISP, however I noticed on the TELUS Fibre map that...
View Article[AB] Without Optik TV service, I'm limited to 15 Mbps internet
Hi, Been a customer of Telus for over 15 years and have had Optik TV with 25 Mbps for about 5 years. I called in recently to discuss cancelling my TV service as I don't use it, and wanted to inquire...
View ArticleHuge Internet overages
Hi all, I've been puzzling over my January TELUS bill after having 806 GB worth of overages. As you can see attached, my usual usage comes nowhere near the 1306 GB I supposedly used. No one at TELUS...
View ArticleTelus connection is not secure SSL_ERROR_NO_CYPHER_OVERLAP
http://tinyurl.com/4a2mge Firefox v45.0.1.5918 Quote Your connection is not secure The owner of registerdevice.telus.com has configured their website improperly. To protect your information from being...
View Article