Porting out phone number without disrupting DSL service
So I recently got onto the VOIP bandwagon. I currently have a landline and DSL service (50Mb bonded) with Telus. I'd like to port my phone number out to my VOIP provider with no/minimal downtime to the...
View ArticleCan I drop Essentials from Optik TV, keep only some add-on packs?
We literally watch nothing in the Essentials pack, the shows we watch are on channels in the add-ons only (TeleToon, Cartoon Network, Spike, HGTV, etc.). Any way I can drop Essentials, since they are...
View ArticleTelus outage today?
We're having issues with our business connection, tried to call in and after being on hold got an automated "We're experiencing issues...in BC" then disconnected on. Anyone actually talk to a person...
View ArticleTelus IPTV -- moving the PVR box?
Random question. I just switched to telus fibre and realized something that might be a bonus! My parents ended up with fibre before me, but only the basic package optic TV package. When they go away I...
View ArticleBonded DSL for business
Question for the telus techs "in the know". I have a business xdsl line that is 6/1. I would like to get higher bandwidth if possible. I understand that in some places you can use bonded dsl. Can I...
View ArticleOptik radio
I recently installed a new sound bar and it works good. Anyone ever notice when listening to some of the FM channels on optik they sound rather scratchy? (slightly) I am wondering what the bit rate is...
View ArticlePacket loss
When using the Dslreports line quality test we come close to always getting packet loss to several servers; d154-5-96-1.bchsia.telus.net: 1.7%, sea-brdr-02.inet.qwest.ne: 30.0%. Is this a Telus problem?
View Article[BC] Will upgrading speeds reduce latency/ping?
I recently went from Telus 15/1 to 25/5 and noticed a decent improvement in ping times (Used to get 35ms~ to valve US west servers now about 17ms~) which was a pleasant surprise. So if I upgrade to say...
View ArticleOptik TV price increase
Telus has announced new packages as of April 14, starting with Essentials being $1/month more expensive: telus.com/pickmytv
View ArticleNotice of Network Affecting Incident - Name and IP
Got this emal today - anyone know if this is legit and looks legit, and what could typically cause this? Says PC was proving calttech.edu We are writing to inform you that TELUS has received reports...
View Article[AB] Interested in switching back to Telus but need help.
So it's been over a year now that I have made the switch to Eastlink and I haven't had any major issues except for my pings. Eastlink has terrible routing out here and basically any games that I play...
View Articletelus tech careers
A few changes in my girlfriend's career may have us headed west and I see Telus is currently hiring in Alberta. I'm currently employed with Bell as a tech in Ontario, I'm curious as to the pay for an...
View ArticleVSG 1432 Router - Cannot access configuration screen
Hi. I just got the ZyXEL router and when I attempt to access the config screen (192.168.1.254) I am only able to get this far (see attachment). When I attempt to log in (admin:telus) I am brought right...
View ArticleGoogle Japan?
OK So this past weekend I have discovered when ever I used my tablet , laptop or mobile devices while at home when ever i go to google.com it keeps routing me to Google japan, I checked all my devices...
View ArticleVery slow LAN speeds w/ Actiontec T1200
I just switched to OptikTV, and Telus replaced my old router with an Actiontec T1200H. Internet access is fine, but any internal traffic between devices (e.g., an SMB connection between two computers)...
View Article[BC] hardware for WiFi to house + cottage?
Hi, I don't want to seem lazy but would it be possible to get a hardware shopping list for a good setup to provide Telus WiFi to a house plus a cottage about 100 feet away? I'm not very knowledgeable...
View ArticleFree modem upgrade e-mail
So, what's the catch? The old SE567 seems to be working just fine with Telus 6. I don't use the wireless, and don't care about a "stronger signal". Is it too difficult for them to monitor my usage?...
View ArticleTELUS SIP Trunks
Shaw has SIP trunks. I see on the Bell website they are offering SIP trunks. Any TELUS guys know if TELUS will be offering SIP trunks anytime?
View ArticleChanging Modem on Business DSL
Hi there, I had a request by a client to install a better firewall than the Actiontec 1000 that they currently have for their TELUS Business DSL. I am aware, that the AT1k can be put into bridge mode...
View ArticlePurchase "Spare" TELUS modem
Hi, I was looking around at the current TELUS modems. It appears it isn't easy to purchase/obtain your own modem. And I understand TELUS reasons for that. I was looking at the Zyxel VSG1432 unit. We...
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