Heads up !
There is a new beta that will be release for the STB that will enable the guide by "Subscribed channel". If the test goes well, we should expect this feature to be release sometime this year. -- I may...
View Article[BC] Cant use my own modem?
I wanted to order adsl 6 but telus said i cant use my own modem. They want to come install it? I wanted to get this done fast and use my own modem but the operator said i cant use my own modem and she...
View Article[BC] Telus PVR (dead and replaced) encrypted hard discs
I have two hard discs, a Maxtor 3.5 inch 300GB PATA disc and a Western Digital 2.5 inch 500GB external USB "My Passport" disc both formatted by a Telus PVR which died and was replaced by Telus. Both...
View Article[BC] GRE broken after last actiontech update?
My PPTP VPN connections have stopped working since the last firmware upgrade. On two different machines (Windows 8 and Windows 7) I am no longer able to connect via PPTP. I can see the PPTP session...
View ArticleHave you ever lose TV signal (HDMI) while watching TV?
I am trying to gather cases where while you are watching TV, you suddenly lose the TV signal. This is only for user that are using HDMI. I've seen it happen while multiple recording are active and you...
View ArticleRe-recording previously recorded, but deleted reruns
On Saturday and sunday mornings, there is a block of 4 shows on spike called powerblock. I record these and watch them when I get time. I have set them to highest priority so they don't get deleted,...
View ArticleLocked out of Actiontech can not use Own ROuter
I have been using my own stand a lone router with the Action Tech from telus for a while now. Things went wrong had to go in and check some settings on the actiontech and foun the root and tech...
View ArticleHorrible Wireless Performance
Hey guys, I've been noticing a HUGE drop in internet speeds on wireless (to the point where speedtest shows 1mbps as download speed and videos just don't load). I know this is a wireless issue as when...
View Articlepossible to use actiontec or zyxel as router only?
just curious if its possible to use the actiontec or the zyxel from telus as just a router, i thought telus disabled the WAN ethernet port but im not sure, and if its not possible regularly is it...
View ArticleTelus internet 25 Issues
so ive been on the 15 for way to long being told i will get the 25 and the 50 soon for so long, well today after being a bit fed up and knowing that tek savvy has has 25 down available in my area for a...
View ArticleHow is Xbox live on Telus 6meg
Just a quick question, wondering if anyone on here has any experience with Xbox live on Telus 6meg? I have Shaw right now, but it's a little choppy no matter what the speed, wondering what the reviews...
View Article[QC] Forfaits cellulaires
Est-ce que vous avez entendu parlé de nouveaux forfait pour compétitionner Vidéotron et Rogers ? Parce que présentement, ils sont vraiment cher comparativement à ces derniers -_-
View ArticleBlack Screen Optik TV
If you powercycle your STB you are screwed. WTH happened...did they upload a bad update? My parent's TVs have been down all day. The automated messages point to telus.com/outage but that page is not...
View Articleinternet question
so i called telus today to check if i could upgrade my internet since i been stuck on 15 now for a while and 50 is out and i was told again i was not able to upgrade as usual but when i asked the tech...
View ArticleReplacing a dead PVR - not as bad as you might think
Well, this was unexpected. Two days ago my Optik PVR refused to play back any recordings. I did the usual - restarted the PVR and after rebooting it would get stuck on the initializing screen. A cold...
View ArticleTELUS Hosted Email Improvements
So the last 6 months or so for customers who use TELUS email have been fairly painful, due to timeouts to the server, or webmail just not letting you log in. Starting Monday, TELUS is rolling out its...
View Article[BC] Telus Cancellation Policy
My girlfriend and I both have Telus OptikTV and signed a 3 year contract starting Dec 2011. Now we are moving in together and seems that there is no way out of one of the contracts but to pay the...
View ArticleTelus Internet 50 - Why only "Up to 2.5 Mbps upload speed"
I just looked on telus.com to see if I could get Telus Internet 50. According to the website, I can get it but the description says "20 to 50 Mbps download speed, Up to 2.5 Mbps upload speed". I...
View ArticleCap Reduction CCTS complainants unite!
Hey guys I am proceeding with my CCTS complaint, and the whole thing is just leaving me feeling dirty. Telus is pretty much coming as close as possible to lieing as you can (and they may be crossing...
View Article[BC] tv tuner in computer connection
I have an HP media smart computer that has a tv tuner. The monitor is my tv. I have Optik TV, the set top box connected to the tv. How can I connect the computer to this so I can also watch, tape, etc...
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