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[AB] Telus Imap Mail Server Disconnects Continually

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Hi over last few months my imap mail program with Thunderbird and Outlook has been disconnecting from the Telus server or it will not connect. It seems to work better in early morning when I imagine there are less people using the service. I've talked to a tech twice and they appear to be aware of problem and say that they are updating mail server but they don't really know when. Does anyone have any idea when this may occur. They also advised switching to POP but then my mail wouldn't be synced with my other computers. Anybody have any more knowledge or recommend a solution...thanks sammy

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