Are these modem line stats "normal"?
The connection is 75 Mbps bonded. I'm wondering specifically about the following: Retrains Loss of Signal Link Failure Unavailable Seconds Near End CRC Errors Near End RS FEC I had Telus at my home to...
View ArticleOptik TV App (android)
Anyone having trouble with the Optik TV app? Seemed to be signed out of app on both phone and tablet. Can't sign back in. Doesn't recognize email.
View ArticleTELUS T3200M Modem has computers connected shows as inactive
Hello, has anyone run across this issue? TELUS just installed the Actiontec T3200M router. I have my CAT5 cables running into a 24 port D-LInk Gigabit Switch (DGS-1024D), then one cable running to the...
View ArticleTelus Webmail
I have been having trouble all day.One is entering an e-mail it goes back to start.Then you get a warning incorrect password?
View Article[AB] How to get Fibre Unlimited Data Add-On?
Having issues getting support to add the unlimited data usage to a Pure-Fibre account.. https://www.telus.com/en/bc/internet/new/unlimited-data-usage The chat CSR told me it isn't available any more...
View Article[BC] 3 story building wired for fiber.... but no service available?
Bit of a weird issue here... will try and keep it short. I'm in Vancouver in a cluster of rental apartment buildings. Basically several 3 story apartments grouped together. A little over 18 months ago,...
View Article[BC] Anyone had problems with the T3200M?
I got my fibre service hooked up yesterday but the internet has been very fast but intermittent. Wireless will work for a while but then it will just randomly crap out. When I go to my desktop internet...
View ArticleApple CDN thinks Telus is in Europe
When connecting to iCloud, Apple typically provides a hostname of cvws.icloud-content.com for downloading content. Using Telus' default DNS 75.153.176.9 this hostname seems to route somewhere to...
View ArticleInternet 75 now available
Base rate is $80 bundled, $83 unbundled. 75 down, 15 up, 550gb cap. Nothing will be on telus.com for a few weeks but it can be ordered now. Internet 100 was suspended about a month ago and I'm not sure...
View ArticleTelus Email Hell
I know I know, ISP email is old school. But it`s not me. A friend of mine has been using his telus email address since the days of dialup, and has his business all related to that address, over my...
View ArticleInternet 15 all that is available?
I am looking to move to a new property about 7 minutes away from my current location, and the online telus check system says only internet 15 is available. In the past i would often battle and get...
View Article[AB] System automatically downgrading Internet 100 users to 75??
Anyone else with bonded lines experiencing this with Telus? 4 months ago I upgraded to Internet 100 from 50 and all was good. Then this week I was automatically 'downgraded' to Internet 75 without any...
View Article[AB] Telus IGMP settings changed?
After working perfectly for the past 1 1/2 years (with 8 months of uptime until today) my TTV multicast inexplicably stopped working sometime in the last 36 hours. Anyone else with port1 bridge and...
View ArticleWhat is the protocol stack for Telus Fibre?
My understanding is that Telus DSL uses RFC 1484 with DHCP, which is IP over Ethernet over ATM. What does Telus Fibre use? Is the fibre carrying ATM cells, similarly to DSL?
View Article[AB] Optic TV question
My folks will be house-sitting for us late this summer when we are gone on holidays for a couple weeks. They live in the Edmonton area and I live just outside Lethbridge. The problem I have is I cut...
View ArticleLittle Orange Telus Flags Lining The Road?
I was out on my bike the other day, and noticed a bunch of little Telus flags lining the road. See a picture of one here: https://imgur.com/a/MPJJycr This is a fairly rural road (mostly farmland) I was...
View ArticleActiontec t1200h can't see switch
Hi, I had and Asus router, telus modem and 8 port switch. The modem failed so telus replaced it with an Actiontec T1200h modem/router. I have reconnected the switch to the new Actiontec device. I need...
View ArticleFibre availability map
Telus used to have regional maps with progress build/roll out with future dates of areas to come online. Any one know if Telus is sill publishing this info?
View Article[BC] FTTP DHCP problems?
I have Telus FTTP in the Vancouver area. My network topology is NOKIA GPON ONT->HP Managed switch (untagged VLAN)->machine running pfSense Starting at 19:42 PDT on May 21st my connection was...
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