Dear valued customer,
Changes to Pre-Authorized Payments by Credit Card
As part of our ongoing commitment to customer service, we want to ensure that you are informed of an upcoming change to your TELUS Home Services bill payments.
Effective June 16th 2014, TELUS will be changing the payment processing date for customers who pay their TELUS Home Services bill by pre-authorzied credit card payment.
Your payment processing date will be moved back by approximately 14 days from your current payment processing date. Your payment will now be withdrawn 6-7 days prior to your billing due date. This change may result in a one-time occurrence of two months of TELUS bill payments appearing on the same credit card statement.
We are making this change to ensure that you have time to review your bill prior to the payment being charged to your credit card. You will continue to receive your TELUS bill on the same date.
Regards,
The TELUS team
I'm confused, how exactly will this help me review my bill by making the pre-authorized payment earlier in the month? Every other company takes the payment from my CC on the due date of the bill, not any earlier.
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The more I C, the less I see.
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