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I wonder if any telus tech can resolve my slow speed.

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Hi there, since I have the tv installed 2 days ago and the tech switched the modem now my speed is slow. before I got 25dn. / 2.5-3.0 up now i get 15-16dn. / 0.5-1.0 up. all the downstream and upstream snr still the same when i check the status. if you need more infos, please ask. thanks,

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