Hi all,
Just wondering if anyone has had any luck with having an upgraded plan's price reduced due to the "loyalty" or anything of the like...
I have been with TELUS for more than 10 years, and I'm currently paying $30/mo for the "15" plan, because of systme upgrades and so on over the years. The actual plan name on my bill is "High Speed Turbo Internet", and I get 15Mb/s on the nose.
I called recently to inquire whether I would get a reduced rate for the 50Mb/s plan, since I now have a couple of students living in the house, and we're starting to use netflix and so on more, but the rep said no... I didn't push that hard, but thought it was pretty disappointing that I would need to pay such a higher rate for that bandwidth change. In fact, she pointed out to me that if I decided to sign up for the 15Mb/s plan for whatever reason, I would have to pay the $50/month rate.
Now, I don't expect 50Mb/s for $30 still, but maybe $55 would be reasonable...
Has anyone had any luck negotiating with TELUS about something like that?
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