https://www.telus.com/en/bc/support/article/optik-tv-service-updates
Optik TV service rates updates
Posted September 18, 2020
A la carte rate increase
As of November 1, 2020, the rate of one or more a la carte channel(s) in your subscription will increase between $1 and $5 per month per channel. We understand that this change comes at a difficult time and we want to ensure you that we are working hard to provide the best TV experience possible.
We encourage you to explore the option of moving onto one of our theme packs that will continue to provide you with the content you want and much more. Theme packs provide greater value than taking channels a la carte - $10 for two channels in the same theme pack, or $8 for the theme pack with those channels and more. Plus, get even more value when you take a larger combo. To see all the amazing options available please see telus.com/channels.
To view a full list of all TV channels affected please see the enclosed list.
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$10 ongoing discount rate change
As of November 1st, 2020, if you are currently in a month-to-month TV service agreement with the $10 Promotional Discount or $10 Optik TV Combo Discount, the value of these discounts will decrease by $5, where the remaining $5 discount will expire in 12 months.
Month-to-Month customers may enter into a service agreement to receive a $10 discount for 24 months, replacing the $5 12-month expiring discount. Please call 1-888-811-2323 to add a new service agreement to your existing TV plan. This offer is valid until January 31, 2021 and we will credit any increase applied on your bill if you add a new term by January 31, 2021.
If you are currently in a 24-month service agreement, with the $10 Promotional Discount or $10 Optik TV Combo Discount, at the end of your service agreement the $10 discount will expire. There will be no change to the discount value until that time.
To learn about the great TV packages, please visit telus.com/OptikTVPackage or call in to 1-888-811-2323 and our agents will be more than happy to help.
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