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Pik TV? app only - how does this work

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I was told it takes 24 hrs to activate, its been that and it shows in my account too I go via browser - www.telus.com/watchpik and shows https://reachclient.proda.tls.tv3cloud.com/?oauth=genericoperationsusers but page says This site can’t be reached oauth.tv.telus.net took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics I download app on my IOS and Google - both show Grey Screen I switch to LTE ( Bell ) on my IOS - it shows up, I sign in and says " An Error has occured, please try later" - all the time

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