Quantcast
Channel: Telus forum - dslreports.com
Viewing all articles
Browse latest Browse all 2453

Is Telus "Webspace" still supported? (Kind of a long, boring post)

$
0
0
* In the beginning, there was space... WebSpace! Got that 100MB thing included with my account a bazillion years ago (don't see it mentioned with the latest plans), and I've used it over the years to keep pictures I link to in forums, files I access while away from home, that kind of stuff. Worked fine under 98SE with Firefox's FTP add-on FireFTP. * Let's get technical, technical... (Sing along, Olivia!) Then I went and switched to Linux (if it makes any difference). Used one of its FTP programs, no problem. One day I tried to update an HTML file I keep there (just a list of my favourite links), and afterwards I couldn't access it in the browser. Seems Linux does a "permissions" thing with its files. Checked the server version's attributes and found it different than the other files there. * Heh, heh... oops. Instead of changing it locally and then re-uploading, I tried the right-click "Change attributes" function in the FTP program to do it directly. Seemed to work okay; made the bits match, told it to save. Then I found a spelling error in the file that messed up the links, saved (downloaded) and edited the "current" version and tried to reupload. Telus wouldn't let me. It's been months since this all happened (I try now and then, hoping it might "fix itself"), but it was probably the same error I get now when trying to FTP into it. - Connected to www3.telus.net:21 - 220 Welcome to www3.telus.net. - USER xxxxxxxx - 331 Please specify the password. - PASS xxxx - 500 OOPS: cannot change directory:/Home/it/(some numbers) - Disconnecting from site www3.telus.net I can still look at, download, and follow the links in my files, but I can't upload, delete, modify, or otherwise access them. I went back to my 98SE machine, and can't access from the old FireFTP either. If I go to the Telus interface at http://www3.telus.net/cgi-shared/filemgr.cgi , I can still log in, so the user/password is good, but instead of seeing my files, I see: [att=1] "public_html" is not clickable (I'm sure it used to be). Delete or Rename just gives errors, None of those picture boxes have any content. Seems like a non-functional ghost town * Have I babbled away long enough? My theory is that the Telus server didn't like the CHMOD command that Linux sent it to change the permissions on that file, and it has somehow disabled my entire folder. The big question is, do the Telus CSRs (If I sit on hold for a few hours, or wait for the 157 calls ahead of me on Chat to finish) know the first thing about Webspace, or are they too busy selling overpriced fiber and TV to people who really don't need it? Is Webspace still supported, or is it "Abandonware"... IE: it works until it breaks, then you're screwed? It's not horribly critical that I get it back. I think I have most of those files locally, and I've been experimenting with Google Drive, but the Telus version is MUCH easier to work with, if it can be saved. * Th-th-th-that's all folks!

Viewing all articles
Browse latest Browse all 2453

Trending Articles