I have a home phone that is crackly and massive distortion on it constantly since I got it 4 months ago. Is this the kind of service TELUS provides its customers in other places as well? I would like to know if nothing can be done about the quality of telephone service.
I know this isnt a internet question but arnt the two related?
The internet is built on the same sort of audio frequency range the phone uses. If DSL service is layered on the phone service wouldnt the internet service suffer as well.
I have asked once already and had a repair agent come by once already and never even wanted to take a look at the line or do anything. I am sure there is something they can do isn't there?
I have two telus lines Im only using one, what if they hook the two together wouldn't that double up on the available signal in the area? I am not a installer or work for a telco or ever have or ever will but to me that would make sense.
They scheduled another repair visit for the 15th and wondering why I have to suffer with this aweful crackling static and poor line quality for my phone. People can hardly hear me on the other side and keep telling me it sounds like I am in a cave in or something. I cant imagine how unproffesional this is going to sound when I use this for my business plans in the summer.
I am in the Comox Valley area I dont want to be more specific than that.
Can anyone offer me some advice?
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