https://www.telus.com/en/bc/support/article/optik-tv-service-updates
Posted Nov 23, 2016
Over the next few weeks, TELUS will be enhancing your Optik TV experience. However, you should see some improvements in performance and a few fixes. While no action should be required on your part sometimes some of your settings may have change. If you find this has occurred follow these steps to reset your personal settings.
If closed captioning was turned on or off after the upgrade:
Press the Options button on your remote
Select Closed Captioning
Select On
If your aspect ratios have changed:
Press Menu on your remote
Scroll down to Televison
Select Aspect ratio and select the aspect ratio that supports the highest capability that your TV will support
To change your setting to the five recently viewed channels:
Select Menu
Select Settings
Select Television
Select Previous channel options
Choose View a list of your five recently viewed channels
Select Save
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