So I just got off the phone with Telus L&R with regards to all this hoopla caused by Shaw's new packages and pricing and found some disappointment when I inquired about upgrading my net connection to something a little faster. I currently have Internet 25 (with Optix tv and now home phone) and have for numerous years after receiving some help in getting my line overridden (?) as I could only get 15 back in the day. I also remember last year when I looked to see what I could get at my location that bonded 50 was available to me when I punched in my info when checking the Telus website tool which is no longer available(?). Unfortunately during my phone call I found out that Internet 50 was no longer available to me (perhaps a lack of ports?) and that for my location the highest internet now available to me is actually 15 (again/still) even though I'm currently on and have been for the last 5+ years 25. Any thoughts or potential help with this one? Here is my v1000h's levels for my line if that helps any. i was really looking forward to a speed upgrade, not that its needed.... just wanted. ;) Thanks in advance!
Levels Downstream Upstream
Line Rate: 39791 Kbps 5374 Kbps
Attainable Line Rate: 40340 Kbps 5374 Kbps
SNR: 6 dB 6 dB
Attenuation: 0.0 dB 0.0 dB
Power: 18 dBm 8.9 dBm
↧