Hey guys, Called in to retentions yesterday and now my gpon50 account is slow as crap (used to be 70/17 now 30/6ish) speedtest.net also shows tests originating from Toronto not Calgary. Off network tests (to olds) show even worse speeds... 10/3 ...
I have called in to tech support and spoke to a rep and he said i had some old tv profiles on my account. removed them but no change... besides calling back a million times, and sending off a help request to Symtex, any other ideas?
*update*
Issue almost 100% fixed.. I now only have 50/10 profile on my account, not the 70/16 i used to get... :(
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