I signed up for a dry loop Teksavvy connection here in BC Telus land. My modem is a Telus Cellpipe 7130 configured bridge mode. So two weeks ago Telus provisioned my line.
I wasn't able to be home for this event, but when I got home I plugged in the modem, it acquired sync and even the Internet light came on solid green. So you'd think I'd be good to go, right?
Wrong... I configured the router for PPPoE connection, entered my password and waited... and waited... finally I looked at the router's syslog and it showed: "Sent PADI" four times, and then "ERROR Timed out waiting for for PADO packets". So it's not getting a reply from a PPPoE server.
Then, on a whim, I set the router for DHCP, and... I got an IP address! WTF... then go to Google & yep I have Internet, albeit pretty slow. I check in with "What's My IP" site which tells me it's a Telus IP address. A visit to a speed test tells me I have 100 Kbps connection, consistent with an unverified Telus first connect.
So I get Teksavvy to contact Telus to look into this and they can't detect DSL sync on my line and have to dispatch a Tech, which I have to stay home for & wait all day possibly for action on this.
My question to Telus would be, Why is it that you cannot detect that I have sync when I clearly have it? I would think that in this day and age and state of technology, a simple keypress or two would correct the misconfiguration at your end.
Can anyone here enlighten me on what's going on here?
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