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Telus modem loses connectivity and tv goes out

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I had telus for awhile but just internet, sometimes I would love internet signal and thus have to unplug the modem and it would be fine again. That happened frequently a year ago and then resolved generally for 6 months. Now i am with telus for tv so the stakes are higher, i have the updated modem from the v1000h (whatever that is), i am on a phone line dsl yet, and this is happening frequently again and my family is none to happy when the tv goes out. Essentially the tv will start stuttering, macro-blocking, and i know i am about to lose signal to all tv's. Does anyone have any idea what the issue maybe, i plan on calling telus about it, but i always receive good info here as well.

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