So I filled out a Telus customer survey a few weeks ago, essentially complaining that my Netflix streams often have pauses or quality breakdowns. Now Telus is sending a tech out to check my connection tomorrow.
Should I ask him for anything in particular? Anyone else had one of these "quality checks"?
I'm currently an Optik/Telus 25 customer with an Actiontek V1000H. Think they would give me a new T1200H?
Cheers!
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